Privacy Policy

We collect information you provide directly to us, including: - **Personal Information:** Name, email address, phone number, and business information when you sign up for our services, newsletter, or book consultations. - **Usage Data:** Information about how you access and use our website, including your IP address, browser type, pages visited, and time spent on pages. - **Communication Data:** Records of your communications with us, including emails, SMS messages, and support inquiries. - **Payment Information:** When you make purchases, our payment processors collect payment card information. We do not store complete payment card details on our servers.

We use the information we collect to: - **Provide Services:** Deliver the training, resources, and support you've requested through our platform. - **Communication:** Send you service-related notifications, updates about your account, training materials, and promotional content about our services. - **Improvement:** Analyze usage patterns to improve our website, services, and user experience. - **Support:** Respond to your questions, comments, and provide customer support. - **Compliance:** Comply with legal obligations and protect our rights and the rights of our users.

**How We Collect Your Phone Number:** We collect phone numbers when you: - Submit a consultation booking request - Register for our free training courses - Sign up through our affiliate program - Join our community or Skool group **How We Use Your Phone Number:** Your phone number is used exclusively for service-related communications: - Course registration confirmations and reminders - Consultation appointment notifications - Important account updates and service announcements - Exclusive training opportunities and community events **Message Frequency:** Message frequency varies depending on your engagement level. You may receive periodic updates about courses, training, and community events. **Opt-Out Policy:** You can opt-out of receiving SMS messages at any time by: - Replying STOP to any message - Contacting us at sonic@soniccombinator.com - Replying HELP for assistance **SMS Costs:** Message and data rates may apply depending on your mobile carrier plan.

We do not sell your personal information to third parties. We may share your information with: **Service Providers:** - **GoHighLevel:** As our platform partner, to provide you with agency tools and resources - **SMS Service Providers (Twilio/LeadConnector):** To deliver text message notifications - **Email Service Providers:** To send course materials and communications - **Payment Processors:** To process your transactions securely - **Analytics Providers:** To understand how users interact with our site **Business Partners:** When you sign up through our affiliate link for GoHighLevel, your registration information is shared with GoHighLevel to activate your account and benefits. **Legal Requirements:** We may disclose information when required by law, court order, government regulation, or to protect our rights and safety. **Community Access:** If you join our exclusive Skool community, your basic profile information (name, email) is shared with the Skool platform to grant you access. All third-party service providers are contractually bound to protect your data and use it only for authorized purposes.

We implement industry-standard security measures to protect your personal information: - **Encryption:** Data transmitted between your browser and our servers is encrypted using SSL/TLS protocols - **Access Controls:** Limited access to personal information on a need-to-know basis - **Secure Storage:** Personal data is stored on secure servers with regular security audits - **Third-Party Security:** We carefully vet all service providers for their security practices However, no method of transmission over the Internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

We retain your personal information for as long as necessary to: - Provide you with our services - Comply with legal obligations - Resolve disputes and enforce our agreements - Maintain business records If you opt-out of communications, we will cease sending you messages but may retain your information for record-keeping purposes as required by law. You may request deletion of your personal information by contacting us at sonic@soniccombinator.com.